Payment

Payment Policy

Use this guide from The Ordinary to review currency, payment methods, and refunds. This page applies specifically to theordinaryf.shop.

Details from The Ordinary on refunds and payment help
For purchases made through theordinaryf.shop, The Ordinary applies the following guidance on refunds and payment help. Customers must provide accurate billing and contact information. If a payment is declined, verify the entered details or contact the card issuer. We may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

The Ordinary: currency and methods
This currency and methods section covers orders and visits through theordinaryf.shop for The Ordinary. Approved refunds are processed to the original payment method within 10 business days after return inspection and approval. Payment questions may be sent to Support@Theordinaryf.shop or 3023632206.

Details from The Ordinary on secure processing
This secure processing section covers orders and visits through theordinaryf.shop for The Ordinary. Every listed price and charge is processed in USD. We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment options actually available for an order are displayed securely at checkout.

What The Ordinary customers should know about currency and methods
The Ordinary publishes this currency and methods guidance for customers using theordinaryf.shop. About Credit/Debit Card

Our approach at The Ordinary to billing checks
Customers using theordinaryf.shop can rely on the following The Ordinary guidance about billing checks. Payment details are protected and processed by Shopify and authorized payment providers. The Ordinary does not store complete card numbers or card security codes. A card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

Merchant Information
Business name: The Ordinary
Brand name: The Ordinary
Email: Support@Theordinaryf.shop
Phone: 3023632206
Physical address: 101 Hooper St, Athens, Georgia, 30609, United States